{"id":4891,"date":"2026-04-13T10:29:21","date_gmt":"2026-04-13T08:29:21","guid":{"rendered":"https:\/\/www.augustins1261.com\/?page_id=4891"},"modified":"2026-04-13T10:31:00","modified_gmt":"2026-04-13T08:31:00","slug":"tcs","status":"publish","type":"page","link":"https:\/\/www.augustins1261.com\/en\/cgv\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"
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Terms and Conditions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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GENERAL TERMS AND CONDITIONS OF SALE AND HOUSE RULES<\/p>

Following the COVID pandemic and its consequences, we reserve the right to unilaterally cancel rental contracts without charge to either party in the event of exceptional circumstances (risk of the epidemic resuming, actual epidemic or pandemic, administrative closure, prefectural decision, government announcement, sale or other circumstances preventing the stay from taking place).<\/p>

Our business is not linked to the holding of any event or recurring or non-recurring gathering in Avignon or the surrounding area; therefore, we decline all responsibility in the event your stays are prevented, whatever the circumstances (any type of strike, cancellation of the Avignon IN and\/or OFF Festival, cancellation of a conference, etc.).<\/p>

Unlike standard rental agreements, our long-stay rental agreements for businesses (with appropriate GTC) will be adapted to their needs.<\/p>

Art. 1 \u2013 Applicable regulations<\/p>

Any reservation implies unreserved acceptance of the General Terms and Conditions of Sale.<\/p>

Art. 2 \u2013 Registration and reservation<\/p>

The customer may not claim any compensation or refund for a NO SHOW, or if they shorten or interrupt their stay for any reason whatsoever.<\/p>

The \u00abBOOK ZEN \u2013 BOOK RELAX\u00bb rate (non-refundable, non-exchangeable and non-modifiable) offers you cancellation \/ interruption of stay \/ COVID insurance included. See the conditions in Article 4.<\/p>

Any reservation must be guaranteed by a bank card (Visa, Eurocard Mastercard) valid during the stay. Any reservation requires full payment of the stay at the time of booking.<\/p>

Without collection of the appropriate payment at the time of booking, the sale will be considered null and void. Any refusal to pay the remaining balance of a reservation within the allotted time will de facto render the sale null and void and the amount paid by the customer will be retained without the customer being able to claim any damages.<\/p>

Art. 3 \u2013 Payment terms \u2013 Arrival procedure
A \u2013 For all stays, the customer must:
Read and accept the general terms and conditions of sale and the internal rules
Present a valid ID for all persons staying upon arrival
Pay the full amount for the stay by bank card (Visa or Mastercard), in cash or by bank transfer according to the terms of the contract<\/p>

Extras as well as the tourist tax are payable on site in cash.<\/p>

B \u2013 Methods and terms of payment
Bank cards (Visa \u2013 Eurocard \/ Mastercard) or cash (euros only)
Bank transfers (only with our agreement, fees at the customer\u2019s expense)
Checks and holiday vouchers are not accepted
C \u2013 Private parking<\/p>

\u20ac25 \/ night, cash only and with a confirmed reservation.<\/p>

Art. 4 \u2013 Booking, cancellation and stay interruption conditions<\/p>

The rates (R\u00e9servez Zen \/ Book Relax, Night) are non-refundable, non-exchangeable and non-modifiable.<\/p>

The \u00abR\u00c9SERVEZ ZEN \u2013 BOOK RELAX\u00bb rate includes cancellation \/ stay interruption insurance. This only applies when payment is made at the time of booking.<\/p>

It is necessary to specify the identity of all persons staying in the accommodation to allow them to be covered by the insurance.<\/p>

Any cancellation must be made in writing (email or registered letter with acknowledgment of receipt).<\/p>

Art. 5 \u2013 Arrivals \u2013 Departures<\/p>

Arrivals are between 3:00 p.m. and 10:00 p.m. and departures before 11:00 a.m..<\/p>

Please communicate your arrival time.<\/p>

An arrival after 7:00 p.m. on weekdays and after 12:00 p.m. on Sundays and public holidays is possible only by appointment and with prior agreement.<\/p>

Early\/late arrival or departure services are available on request (\u20ac50).<\/p>

Any late departure after 11:00 a.m. will be charged \u20ac50 (cash payment).<\/p>

An intermediate cleaning is carried out for any stay of 4 nights or more.<\/p>

Art. 6 \u2013 Price<\/p>

Prices are indicated in euros, all taxes included, and include only the provision of the accommodation.<\/p>

They do not include:<\/p>

Tourist tax (payable in cash on site)
Optional services<\/p>

All extras are payable in cash. An invoice will be provided.<\/p>

Art. 7 \u2013 Maintenance of the premises \u2013 Access<\/p>

An inventory is available in each accommodation.<\/p>

The guest must report any issue within 24 hours of arrival.<\/p>

The accommodation is handed over in perfect condition and must be returned in proper condition (otherwise a \u20ac50 fee).<\/p>

The establishment reserves the right to access the accommodations for maintenance, hygiene, inspection, or security reasons.<\/p>

Non-smoking establishment (including vaping)
In the event of non-compliance: penalty equivalent to 4 nights + fees + immediate termination<\/p>

Pets are not accepted.<\/p>

Art. 8 \u2013 Length of stay<\/p>

An extension is possible subject to availability and at the establishment\u2019s discretion.<\/p>

This may result in a change of accommodation or rate.<\/p>

In the event of early departure, the total price of the stay remains due.<\/p>

Art. 9 \u2013 Termination<\/p>

The contract will be terminated automatically in the event of:<\/p>

Failure to comply with the smoking\/vaping ban
Disruptive behavior
Noise nuisance, insufficient hygiene, or damage<\/p>

The stay will be interrupted immediately without compensation.<\/p>

Art. 10 \u2013 Responsibilities<\/p>

The establishment cannot be held responsible for theft or damage to personal belongings.<\/p>

This also concerns the common areas.<\/p>

It is recommended to check that doors and windows are locked and to use the safe.<\/p>

Art. 11 \u2013 Disputes<\/p>

In the event of a dispute, the competent jurisdiction is that of the place where the establishment is located.<\/p>

The general terms and conditions in French shall prevail over those in English.<\/p>

Mediation<\/p>

Tourism and Travel Mediation
P.O. Box 80 303
75823 Paris Cedex 17
www.mtv.travel<\/p>

Art. 12 \u2013 House rules<\/p>

Any domiciliation, private or professional, is strictly prohibited.<\/p>

House rules are available in each accommodation and must be complied with.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

CGV CONDITIONS G\u00c9N\u00c9RALES DE VENTE ET R\u00c8GLEMENT INT\u00c9RIEUR \u00c0 la suite de la pand\u00e9mie COVID avec ses cons\u00e9quences, nous nous r\u00e9servons le droit d\u2019annuler de mani\u00e8re unilat\u00e9rale sans frais de part et d\u2019autre les contrats de location en cas de circonstances exceptionnelles (risque de reprise de l\u2019\u00e9pid\u00e9mie, \u00e9pid\u00e9mie ou pand\u00e9mie effective, fermeture administrative, d\u00e9cision pr\u00e9fectorale, […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4891","page","type-page","status-publish","hentry"],"yoast_head":"\nCGV | Les Augustins |\u00a0Appartements 5 \u00e9toile \u00e0 Avignon<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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